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Frequently Asked Questions

Find answers to common questions about your PinkCherry shopping experience.

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on your measurements.

Can I modify or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Klarna for buy-now-pay-later options.

Are your materials sustainably sourced?

PinkCherry is committed to ethical fashion. We prioritize eco-friendly fabrics and partner only with certified fair-trade manufacturers.

How do I track my package?

Once your order ships, you will receive an email with a tracking link to monitor your package's journey in real-time.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination.